Privacy Policy

1. Who is responsible

Erynd LLC, 31700 Excellence Ave, Pueblo, CO 81001, USA, is responsible for the personal information described in this policy. Contact: contact@eryndllc.com.

Information that our customers enter into their own workspace (for example names of staff in a movement log) is processed by us on the customer’s behalf. For that information the customer is responsible, and our Data Processing Agreement applies.

2. What we collect

When you visit the website

Our hosting provider records technical information needed to deliver and secure the website, such as IP address, browser type, pages requested and the time of the request. The website does not use advertising or analytics cookies (see the Cookie Policy).

When you contact us

Your name, business name, email address, phone number if you give it, and the content of your message. The contact form on this website does not send anything to us itself: it prepares an email in your own email app.

When you hold an account

Your name, work email address, role, sign-in information and a record of actions you take in the workspace (such as counts and approvals). For the account owner, we also keep the business contact and subscription details needed to manage the subscription.

3. Why we use it

• To provide, secure and support the service and your account.
• To reply to your questions and send proposals you asked for.
• To manage subscriptions, renewals and our business records.
• To send service notices, such as changes to these policies or planned maintenance.
• To meet legal obligations and to protect our rights.

We do not sell personal information and we do not share it for cross-context behavioral advertising. We do not send marketing emails to people who have not asked for them.

If you are in the European Economic Area or the United Kingdom, our legal bases are: performance of a contract, our legitimate interests in running and securing our business, compliance with legal obligations, and consent where we ask for it.

4. Who we share it with

We share personal information only with service providers that help us run Erynd, under contract:

• a professional hosting provider that stores the website and the application;
• our email service provider;
• the provider that handles settlement of subscription fees, for account owners only.

We may also disclose information when required by law, or in connection with a sale or reorganization of our business, subject to this policy. A current list of service providers is available on request.

5. How long we keep it

• Contact messages: up to two years after our last exchange, unless they lead to a subscription.
• Account information: for the life of the subscription, then as described in the Cancellation Policy.
• Business and tax records: as long as the law requires.
• Server logs: for a limited period needed for security, typically no more than ninety days.

6. Security

Connections to the website and the application are encrypted with HTTPS, access is protected by personal sign-in, and access within our team is limited to people who need it. No system is perfectly secure; if we become aware of a breach affecting your information, we will notify you as the law requires.

7. Your rights

Depending on where you live, including under the Colorado Privacy Act where it applies, you may have the right to access, correct, delete or receive a copy of your personal information, and to object to or limit certain uses. To make a request, write to contact@eryndllc.com. We will verify the request and respond within the time the law allows. If we decline a request, you may appeal by replying to our decision. If your information sits in a customer’s workspace, we will pass your request to that customer.

8. International transfers

Erynd is operated from the United States. If you contact us from elsewhere, your information will be processed in the United States, with safeguards required by applicable law.

9. Children

Erynd is a business service and is not directed to children under 16. We do not knowingly collect their information.

10. Changes

We will post any update on this page with a new date, and tell account owners by email of material changes.

11. Contact

Erynd LLC, 31700 Excellence Ave, Pueblo, CO 81001, USA. Email contact@eryndllc.com, phone +1 983 221 3630.